Paired x Elevate cycling

How Elevate Cycling Ditched DIY Hiring Platforms and Filled 6 Critical Roles Through Paired Instead

When self-managed offshore platforms kept delivering candidates who couldn't match their resumes, Elevate Cycling turned to Paired and filled 6 critical roles in weeks with quality, pre-vetted talent.
KeyStatistics
See how overseas hiring transformed operations and unlocked new growth opportunities for Elevate Cycling's business.
Number of hired talent
6 key positions over 2+ years
Team size
12 and rapidly growing
Cost savings
Up to 85% compared to U.S. hires
Time-to-hire
Qualified candidates found within a couple of weeks
"I think you were able to find better, better talent than I was... I love the video interviews that you guys do... that kind of gave me a good insight into them as a person and everything before I actually interviewed them... I was able to save me a little bit of time, so I could tell if somebody was qualified or wasn't qualified just from that before I would even interview them."
— Troy Marino
Elevate Cycling
About Elevate Cycling
Elevate Cycling, a rapidly scaling U.S. cycling parts retailer, needed to build their team quickly while keeping costs low. After disappointing results with DIY offshore hiring platforms, they partnered with Paired over two years ago and have since filled four critical positions with pre-vetted overseas staff, freeing up their U.S. team to drive business growth while saving substantially on labor costs.
About Elevate Cycling
Elevate Cycling, a rapidly scaling U.S. cycling parts retailer, needed to build their team quickly while keeping costs low. After disappointing results with DIY offshore hiring platforms, they partnered with Paired over two years ago and have since filled four critical positions with pre-vetted overseas staff, freeing up their U.S. team to drive business growth while saving substantially on labor costs.
Industry
Cycling eCommerce (Bike Parts)
Location
United States
Company Website
www.elevatecycling.com
Team Size
12 and rapidly expanding
Roles Filled Through Paired
6 different positions

The Challenge

  • Overwhelmed by high U.S. labor costs during rapid scaling.
    As a fast-growing eCommerce business, Elevate Cycling needed quality support staff quickly, but local U.S. salaries were making it difficult to scale the team affordably. With bandwidth stretched 
thin, they needed a cost-effective solution fast.
  • Rising local wages made support roles expensive.
    Troy had tried platforms where he had to vet candidates himself. The experience was frustrating,
with resumes looking promising but candidates not measuring up to their stated experience once
hired.
  • Needed to free up bandwidth for high-leverage activities.
    The team was so busy with day-to-day operations and customer service that they couldn't focus on strategic work to scale the company. They needed dedicated support staff who could take
ownership of key roles.

The Solution

  • Opened access to pre-vetted overseas talent.
    Paired connected Elevate Cycling with skilled overseas talent who had been thoroughly screened, 
eliminating the guesswork and disappointment Troy experienced with DIY platforms.
  • Provided time-saving video interview process.
    Paired's video screening allowed Troy to quickly assess candidates' communication skills and 
personality before investing time in full interviews, making the hiring process more efficient and reliable.
  • Delivered quality candidates who matched the role requirements.
    Over two years, Paired filled four key positions, including customer service rep, product
specialist, marketing manager, and head of finance. The first hires became standout team
members who consistently delivered strong results.

The Results

Substantial cost savings
Hiring overseas saved a lot compared to U.S. salaries, helping the company grow its team cheaply and use the savings to expand the business.
Superior candidate quality
Paired’s pre-vetting gave real matching candidates, unlike Troy’s past hires who looked good on paper but didn’t perform.
Faster hiring cycles
Qualified candidates were found in just a few weeks, helping Elevate Cycling fill key roles fast during their rapid growth.
High-impact hires who deliver consistently Positive Business Impact
The overseas team quickly became valuable — the customer service rep did great, and the product specialist helped the company grow fast.
Join Elevate Cycling in building a high-performing team while keeping costs down.
Start hiring pre-vetted overseas talent with Paired today.
Book your free call now!
hire@paired.so

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